Ballers ~ Here are the details to know more about our official launch! Be sure to refer to this official FAQ article often during the first few days of playing for the answers to your questions!
Official launch FAQs
1. Will we be able to recover our CBT Accounts?
No. All CBT data are not available during our official launch.
2. How can I get my CBT Rabate purchase?
A. Login using the same account you used during our CBT period.
Ex: If you used FB Login during our CBT, use the same login type during our official launch.
B. Tap the event icon then claim your rebate coupon.
C. Claim the rebate rewards!
3. What is StreetBallers’ minimum or recommended phone requirements?
| For Android | For iOS |
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4. Recommended processor:
| Primary | Intermediate | Advanced |
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6. Where can I download the game?
Search PlayPark StreetBallers on App Store or Google Play Store
5. Does our official launch has a wipe?
No. All progress during our official launch will not be wiped.
6. How can I level up my character/player?
Click HERE to view the complete guide.
7. How can I create a Club?
Click HERE to view the complete guide.
8. How can I claim the character creation rewards?
Tap your mail and claim the corresponding rewards!
-All accounts created during our CBT
REWARDS:
50pcs adv cards,
5pcs character adv cards,
600 diamonds and
10,000 gold coins
1pc Pioneer Avatar
1pc Pioneer Avatar Frame
1pc Pioneer Title
9. How can I claim the level rewards?
Tap your mail and claim the corresponding rewards!
-All CBT accounts that reached level 25
REWARDS:
50 pcs adv cards
1,000 Diamonds
20,000 Gold coin
10. Where can we report our concerns?
You can head to the StreetBallers ESupport link. https://secure2.playpark.com/CustomerSelfServiceSEA/Landing.aspx?Gid=339
or report while in-game
A. Tap System Setting
B. Tap Account
C. Tap Support
You will be redirected to our ESupport Site.
11. If I accidentally deleted my account, will I be able to retrieve it?
Yes. Just file your concern for account retrieval.
For new Ballers, check out our Movement Guide and Position Guide for the game!
Join the community! Follow PlayPark StreetBallers on Facebook, TikTok, and YouTube.